Consumer Affairs

Helping create a competitive and fair marketplace for businesses and consumers

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Your Rights & Reponsibilities

We ensure that the services we provide you are the best while guiding you through your rights and responsibility as a consumer.


Look for houses for the best price; we are here to help you look for a house for rent, lease, or buying purposes.

Products & Services

The products and services we provide are the best when it comes to delivery and we aim at providing the consumer the right services to ensure a stronger bond.


If buying a car is your dream, we can help it come through with our best services and offers on both used and new cars.

License & Registartions

For registration and licensing regarding property and vehicles, we can help you get the whole process done in no time.

Clubs & Fund Raising

Fundraising, meetings, events, etc. we do it all to help you get the response you were looking for in the event.

Resources & Tools

Find out about the resources and tools you can use as a consumer to help you get the most out of your rights.

who we are

About Us

We at House on the Prairie believe that customers deserve the best not just from us but from the whole market. This is why we provide them with the best offers for both a business or a consumer.


Consumer Rights

you have the right to be protected from all the scams from the market place and we can help you in understanding the process much better by giving you access to your rights and ensuring the process is fair.


Our responsibilities

We make sure that all the consumer demands are met and are always on the go when it comes to helping them in any market or social situation.
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Consumer Awareness

We create awareness among the consumer to know their rights and how to use them effectively to ensure fair trade and satisfaction.

Latest From Blog

Why You Should Work With Will Dispute Lawyers Who Go Off A “No Win No Fee” Basis Of Operating

last will

There are some situations in life that will catch people by surprise and will leave people feeling like they do not know how to move forward. This is because there are some scenarios that people can find themselves in that they would never have imagined in a million years that they would have found themselves in and so they can become quite stunned. While it is perfectly normal for people to feel this way, it is important that they are able to take action so that their situation doesn’t become worse.

For instance, people may have had someone close to them pass away and much to their surprise, they are shocked with the legal wishes that the person left behind. Usually, people will know someone quite well and they will know that this isn’t something that they would have wanted. Having said this, most people out there don’t have a lot of spare money just laying around to try to help with these issues and so, here is a look at why you should work with will dispute lawyers who go off a “no win no fee” basis of operating.


You should work with will dispute lawyers who go off a “no win no fee” basis of operating as the professionals at hand may feel more motivated to work hard

There are a few theories as to why you should work with will dispute lawyers who go off a “no win no fee” basis of operating and one of the theories is that the professionals at hand may feel more motivated to work hard. For some, when they get paid upfront regardless of what the outcome is going to be, their motivated quickly slides and they will put in the smallest amount of effort that they have to. Having said this, there are plenty of professionals out there who will not act this way regardless of how they get paid, but it is important that people are able to rule this out.

Be this as it may, there are many people out there who may prefer to work with those who will only get paid if they do win the case. The great thing about this is that people are also able to feel safe with spending their money on this service because if things do not work out the way they wanted, they get to simply walk away.


You should work with will dispute lawyers who go off a “no win no fee” basis of operating so that you can have peace of mind knowing that the people you are hiring are doing everything that they can

Another theory as to why you should work with will dispute lawyers who go off a “no win no fee” basis of operating is so that you can have peace of mind knowing that the people you are hiring are doing everything that they possibly can to achieve the best result. As mentioned above, most professionals out there will still be great at what they do no matter how they get paid, but this doesn’t mean that their clients will feel this way.

As this can be the case, it can sometimes be a great idea to elicit as much peace of mind as possible so that people are feeling confident throughout the proceedings. And sometimes the best way to do this is to work with a professional attorney who is not going to get paid unless they achieve the best outcome possible.


Where To Go When You Need A Hot Water Cylinder In NZ Repaired For An Unbeatable Price


When something breaks in life, people will need to go about ensuring that they get the thing fixed. In some scenarios, people will be able to fix things themselves and then there will be other times where people will need to hire trained professionals who are qualified to complete certain tasks. This can be the scenario when it comes to things to do with lighting and it can be the scenario when it comes to things to do with plumbing.

For example, some people may notice a certain smell in their home, they may hear a leaking noise, or they may have a water bill that is more expensive than usual. When these types of things do happen, it is likely that something needs to be fixed and quickly, but people may not know where to turn when they do need to implement this kind of help. As there are so many people out there who may not know much about this subject, here is a look at where to go when you need a hot water cylinder in NZ repaired for an unbeatable price.


One of the places you can go when you need a hot water cylinder in NZ repaired for an unbeatable price is the company you originally purchased from

When people need to get something repaired or replaced, they will often make this task a whole lot more complicated than it actually has to be. This is because they will run around trying to find a qualified plumber to complete the work for them but what they will not actually think about is the fact that this kind of thing may be covered by warranty. Be this as it may, one of the places that people can go when they need their hot water cylinder in NZ repaired for an unbeatable price is the company that they originally purchased from.

All they will need to achieve is finding some kind of proof of purchase that they are able to bring along to the store that can act as evidence. From there, the company will usually send someone out to the home to inspect the issue so that they are able to repair it if possible or they may even need to replace it. Whatever the scenario may be, these are usually the best professionals to take care of the problem at hand.


Another one of the places you can go when you need a hot water cylinder in NZ repaired is a small business


As mentioned above, one of the places that people can get when they need a hot water cylinder in NZ repaired is the company that they originally purchased from. What some people may find, however, is that the company they originally purchased from no longer exists or that they just fell out of their warranty. Whatever the scenario may be, there can be some situations where people will need to go somewhere else.

The good news is that that there are many other places that people are able to go when they need professional support and one place that people can go is small businesses. This is because there are lots of qualified people out there who have struck out on their own and who will offer their services just on a smaller scale. Be this as it may, these may be great people to work with as they will still have the experience, but they may be able to charge a more affordable price.

Practical Steps to Making The Most of Your Storage Facility Space in Newcastle

storage facility

Step one of using a Newcastle storage facility is renting or buying the unit.

While anyone in the Hunter region of New South Wales can take advantage of these businesses, there are some commonsense strategies to optimising this investment.

Rather than making assumptions about how these spaces can be used or how they should be approached, local citizens are thinking more strategically about these outlets and how they can best serve their needs.

It is time to take stock of these practical steps that will help homeowners and business operators in Newcastle.


1) Shopping Around

The first approach that any client should take with using a Newcastle storage facility is shopping around the industry to identify a great deal. Taking a wide-ranging perspective on the industry will help to identify great deals and separating the average outlets from the top performers in the area. The good news for residential and commercial clients is that they should be able to access an obligation-free quote on their storage needs, allowing them to run a comparison check based on price and packaging.


2) Buying The Storage Space You Need

To truly take advantage of your Newcastle storage facility, the right type of container is essential. Opting for a space that is too small will force the rental or purchase of another site while paying for too much will place undue pressure on the budget. Some leeway is required because there are many case studies where the client finds their unit completely allocated, but opting for a facility that is too spacious is simply a waste of funds that would be better invested in selling, leasing, moving or transporting possessions elsewhere.


3) Drive for Full Access

9 times out of 10 the use of a Newcastle storage facility will be utilised diligently and strategically. From the shifting of furniture goods and vehicles to storing old documents and report copies, these activities do not need to be rushed. However, there will be other occasions whereby residents have to flee from a bushfire, there is a need for property fumigation or the bank has suddenly foreclosed on their premises. This is where full access 24 hours of the day is beneficial, giving clients peace of mind in the event that they have to move their possessions quickly without much notice.


4) Making Regular Stops

Even if there is no need at all to utilise a Newcastle storage facility for a particular week, it is always a valuable exercise to drop by and see if the unit can be optimised or cleaned in any way, shape or form. Some providers will offer means of leasing a unit to another customer to help with the budget. On occasions, there will be items that need to be cleaned and conditioned to ensure they are maintaining their monetary value. Whatever the case may be, don’t keep this possession in the dark because it is an asset waiting to be leveraged.


5) Staying Informed & Updated By Facility Operators

If there happens to be a new deal on offer or a provision that could impact the use of your Newcastle storage facility, then it is important to keep the lines of communication open. This can be a step as small as opening up email notifications, registering for text message alerts and receiving newsletters about new promotions. In order to entice new customers and keep current clients, a Newcastle storage facility will look to cater to their consumer’s interests.



Restrictions imposed on Consumers


With all the rules and regulations regarding consumer rights and economic policies, consciously or unconsciously, there are some restrictions that are placed on the consumers as well.

1) Lack of sustainable products

With the rising issue of climate change and the planet dying, consumers are advised to use sustainable products. This will include products that are not packaged in plastic and that are environment friendly. However, the producers continue making products as always have. This inflicts a conflict of interest among what the consumer wants and what the producers are producing. Even though, we say demand creates supply, consumers cannot cut off on the majority of the product in the market at a single go. The consumers are therefore restricted to buying the products that are already available. Even though sustainable products are available to a certain extent, they are extremely expensive. For example, if a plastic straw costs around 1 rupee, a metal straw, a much sustainable alternative to plastic straws, costs around 600 rupees. So, even though there are choices, the consumers are restricted from buying what they really want.

2) Monopoly of Markets

For certain products, a single company may have monopoly over the entire market. This again restricts the consumer from having adequate options or alternatives in the market.  This restricts the consumer from making the choice that s/he wants to make because of the lack of available alternatives. Another restrictions is the increased prices charged by monopoly markets. Netflix can be considered as a good example of a monopoly.

3) Filter bubbles

The filter bubbles are an example of restrictions faced by consumers in the internet. Any user in the internet can be a victim of the filter bubble. This particular phenomena occurs when a consumer receives content from the internet that are in alignment with his or her own thought processes. This restricts the consumer from receiving what is actually the truth or useful information that could possibly help him. Thus the consumer is left in an intellectual bubble and is not able to realise his flaws or to change his cognition.

4) Advertisements

Despite the ability of advertisements to provide good information, it can also restrict the consumer. It has the ability to instil a feeling of want in the consumer that did not exist previously. This restricts the consumers from purchasing what is actually required as the focus is shifted and the consumer ends up buying things that they don’t need.

5) Status Symbols

Consumers are social animals and continuously seek for approval. Due to this innate drive to please others and improve their self-image, consumers tend to make decisions that are not ideally suited for their optimal use. They end up buying products that have high brand value. This in turn restricts their ability to purchase what they really need.

Brand Loyalty Of A Consumer

Brand Loyalty

Being loyal to a brand or a particular set of brands is kind of a pattern that consumer behavior reports as a successful way of knowing that some consumers love some brands and they have decided to stick to those brands. They get committed to specific products and brands, and they tend to repeat their purchases with that particular brand’s products over time because they are comfortable with what they have to offer and they also love it. Businesses plan in a different way to come up with creative ways to market their product by including discounts, rewards, and even loyalty points so that these things can retain some customers who already love the brand.

Brand Loyalty

Genuinely loyal customers make sure that they look around in multiple stores for the product that they want if it is isn’t available in the store that they usually purchase it in. Loyal customers usually are ready to forego immense loads of issues and even problems to make sure that they get what they want wit that particular brand. They are even prepared to order it and wait weeks for it to arrive.

I have indeed seen this sort of brand loyalty in myself. I am very loyal to Apple; simply because they make the best consumer products when it comes to personal technology. I remember waiting an entire night in front of an Apple store for the new iPhone, and I don’t regret it because I am immensely happy with what I have and what I use every day. Brand loyalty should not be confused with blind loyalty. People loyal to a brand are like that because they recognize that they love something about the brand, and they genuinely like using those products. Therefore they are loyal, and they are ready to pay whatever price to make sure that they will get the product that they desire.

Brand loyalty is very important because it makes the companies incredibly happy that a set of people love what they are doing and it inclines them towards to inventing new and even better products so that their customers will love those too. In some cases, we have seen that brand loyalty is taken advantage of, when we see that a shirt is priced at $5000, when we can get a similar shirt for $20, but some people decide to go for the pricier one because they are loyal to that brand. Companies should not take advantage of loyal customers; they should instead make sure they do everything to retain them.


Companies that have acquired a strong fan base and an even stronger brand loyal fandom surely will have a bright future. Disney, Marvel, Apple, DC, Google, etc. are some of the examples of companies that will do amazingly well for years to come.

Consumer behavior


Consumer behavior can be construed as the way people/customers and groups of people choose, buy, use, and dispose of goods and services which satisfy or aim to satisfy their needs and wants. The study of consumer behavior gives companies an edge so that they can analyze how the consumers are behaving towards their product and then make adjustments accordingly. The study of all of the actions which are done by the consumers when it comes to the marketplace and also the analyses of their motives tells the companies that are manufacturing products what the consumers prefer and what they are ready to pay for.

Marketers presume that by understanding what exactly pushes some consumers to buy some goods and why they avail some services. The manufacturing companies will actually find out which products are obsolete, which ones don’t sell well and which ones are being loved by the customers.

Advertisements play an integral role when it comes to putting through the details of a product to the mass population in an interesting yet catchy way. The providing of information when it goes from user to user and also from the payer to the disposer holds a lot of value because all of it can be utilized by the companies. Roles vary when it comes to a lot of different situations. Take this, for example; a teacher plays a significant role as they influence a child from a very young age. They also play the role of disposer when it comes to disposing of the used products in a classroom.

Below I have listed out a definition for consumer behavior.

According to the brilliance of Engel, Mansard, and Blackwell, ‘consumer behavior is known as all the kinds of actions and also the decisions that people take and make when purchasing goods and also availing services for their personal consumption.’

The nature and attitude of consumer behavior is influenced by a number of factors. It can be affected by marketing factors like the design of the product, the price of it, how that product is promoted, how it is packed, and finally how the company plans on distributing it. All of these processes are considered and planned after figuring out how the consumers are enjoying the previous products that were manufactured by the company.


One of the main things that you have to understand about consumer behavior is that it is never static or constant. It always keeps changing. It undergoes changes over a period of time, and that entirely depends on the nature of the products. The changes that take place in buying behavior can happen because of a lot of things like a change in budget, change in taste, change in preferences, change in need, and many more.

Influence of Price On Consumer Behaviour 


The price of a product is one of the most important determinants of consumer behaviour. It is capable of completely swaying the potential consumer’s decision of purchasing one product over the other. A price lower than that of other competitors can convince the consumer to choose your product over theirs. However, if the consumer is of the opinion that they are being charged higher than what they would expect to be charged, their reactions can be unsatisfactory.

Prior to finalizing a price hike for your product, it is essential to analyze and understand how this change would lead to a change in consumer behaviour. A price hike is always a risky step, as there is the possibility of the consumer turning away from your product in favour of a cheaper competitor. Alternatively, if your product is one that is not offered by other competitors, combined with a high demand for it, a raise in the price would make no difference on the purchasing behaviour of your consumers. Consumers sometimes tend to associate a higher price with higher quality, and hence introducing a price hike might just make them more favourable towards buying your product as they look at the high price as a marker of superior quality.


Lowering the price of your product can also pan out in two ways. The consumer might look at the drop in price as a lucrative opportunity to stock up on your product and thus lead to more purchases. On the other hand, the drop in price can also be perceived to be a drop in the quality of your product which consumers will not take well.

It is evident that making changes to the price of a product once its launched is an extremely risky choice. Hence, you need to make sure that you set the right price from the moment your product is launched. It is always advisable to research well before you take this step to understand the consumer’s reactions to your product. You need to find the right balance between appealing to the consumer and making enough profit to keep your company running. However, this relationship between consumer behaviour and price is changing gradually.


Recent studies have concluded that not all consumers are as heavily influenced by price as it seems. Convenience and positive reviews of a product are two important factors which have emerged lately. The importance of word of mouth has today been replaced by positive online reviews. If a product has a positive review online, customers are more likely to look beyond the pricing while purchasing the product. Customer experience is another influential feature that influences buyers today. Thus, it is evident that the relationship between consumer behaviour and price is no longer traditional, with a transformation in the purchasing process with change in technology.


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